Being Critical Is Not The Same As Being Aware
Mentally recall a meeting in which one of your colleagues was passionately promoting his point of view. Picture him leaning forward, his voice pitched in excitement, his skin flushed as he’s adamantly pressing on about his idea. Remember how you deciphered the signs of his intense commitment: voice, posture, pace, facial expression, and word choice. You observed these details and made some conclusions about his commitment, intent, and anxiety. Great leaders are great observers....