Why Is It So Hard To Apologize
When psychologist Karina Schumann began studying apologies, she noticed something odd: Psychologists had barely investigated why they can be so hard to make. Studies have focused almost exclusively on the victim’s perspective, especially how apologies can trigger forgiveness and healing. “It’s been less about the transgressor,” said Schumann, an assistant professor at the University of Pittsburgh. “That hasn’t been completely ignored, but what causes someone to apologize or not has been a much more recent area of study....